Terms of Service

1. Acceptance of Terms

By accessing or using the webProfile platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the Service. These Terms incorporate by reference our End User License Agreement, Privacy Policy, and Refund Policy.

2. Definitions

• "webProfile", "we", "us", "our" — JidoQ (Pty) Ltd, a company registered in South Africa.
• "You", "User" — The individual or entity accessing or using the Service.
• "Your Site" — The CV website you create and publish using the Service.
• "Content" — All text, images, documents, and data you upload or input.
• "Subscription" — Your paid plan (Monthly or Annual) via PayFast.

3. Account Registration

To use the Service, you must create an account. You may register using email/password or via LinkedIn OAuth. You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

4. Subscriptions & Payments

The Service is offered on a subscription basis, billed in South African Rand (ZAR) via PayFast:

• Pro — Monthly: your first month costs R5 (an activation charge required by PayFast to set up recurring billing); from day 30 the subscription renews at R30 per month, auto-renewing monthly.
• Pro — Yearly: R330 per year, charged in full at checkout (no trial on the yearly plan), auto-renewing annually.
• Free: R0 — build, edit, preview and save drafts at no cost; publishing to a hosted subdomain requires an active Pro subscription.

Prices. Prices are quoted in South African Rand. Where VAT applies it will be shown at checkout at the prevailing South African rate — no additional transport or other charges apply to any subscription.

Payment. Payments are processed by PayFast, which operates a payment system that is sufficiently secure with reference to accepted technological standards (ECTA s 43(5)). We never store full card details — only a PayFast billing-token reference.

Performance. The builder is available immediately after sign-up, and a published site goes live on your hosted subdomain within minutes of a successful publish (subject to the fair-use publish guard of at most 1,000 publishes per month). Failed payments trigger a 7-day grace period, after which the hosted site may be suspended. See Refund Policy for cancellation, cooling-off and refund terms.

5. Your Content & Responsibilities

You retain full ownership of Your Content. You grant webProfile a non-exclusive, worldwide, royalty-free license to host, store, cache, reproduce, and display Your Content solely to operate and improve the Service.

You represent and warrant that Your Content:

• Does not infringe any intellectual property, privacy, or publicity rights
• Is not defamatory, obscene, hateful, or unlawful under South African law
• Does not contain malware, spam, or deceptive material
• Complies with POPIA regarding any personal information of third parties

We may remove Content that violates these Terms upon notice, but we have no obligation to pre-screen or monitor Content.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or to facilitate illegal activity
• Attempt to gain unauthorized access to systems, data, or other users' accounts
• Interfere with the Service's operation, security, or performance
• Scrape, crawl, or extract data from the Service without permission
• Resell, sublicense, or white-label the Service
• Use the Service to send unsolicited communications

7. LinkedIn Sign-In & Data Import

If you sign in via LinkedIn, you authorize webProfile to access your public profile, email address, and any other data you consent to share via LinkedIn's OAuth consent screen. We use this data exclusively to pre-populate your CV website fields. You may disconnect LinkedIn at any time in Settings; we will delete imported LinkedIn data within 30 days. See Privacy Policy for full details.

8. Service Availability & Modifications

We strive for 99.9% uptime on Cloudflare's global network. However, the Service may be temporarily unavailable for maintenance, updates, or unforeseen outages. We may modify, suspend, or discontinue any feature with reasonable notice (except for security or legal emergencies). We are not liable for any loss of data or revenue during downtime.

9. Cross-Border Data Transfers

Your data is processed and stored on Cloudflare infrastructure, which may involve transfers to countries outside South Africa. We rely on Cloudflare's Standard Contractual Clauses and adequacy decisions to safeguard such transfers. See Privacy Policy §8 for details.

10. Cookies & Tracking

The Service uses essential cookies for authentication, session management, and security. We also use analytics cookies (with your consent via our cookie banner) to understand usage. You may manage preferences via the cookie banner or your browser settings. See our Privacy Policy for the full cookie list.

11. Intellectual Property

webProfile owns all rights to the Service, including templates, design system, code, APIs, and trademarks ("webProfile IP"). These Terms do not grant you any rights to webProfile IP beyond the limited license in the EULA. You may not copy, modify, distribute, or create derivative works of webProfile IP.

12. Feedback

If you provide feedback, suggestions, or ideas ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use, disclose, and exploit the Feedback without restriction or compensation.

13. Term & Termination

These Terms remain in effect while you use the Service. You may terminate by deleting your account in Settings. We may terminate or suspend for: material breach, non-payment, legal compliance, or extended inactivity (12+ months). Upon termination, your license ends; Sections 5, 9, 11, 13–15 survive.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT RESULTS WILL BE ACCURATE OR RELIABLE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED FEES PAID IN THE PRIOR 12 MONTHS. THIS LIMITATION APPLIES REGARDLESS OF LEGAL THEORY.

16. Indemnification

You will indemnify and hold harmless webProfile and its affiliates from any claims arising from your Content, use of the Service, violation of these Terms, or violation of any third-party rights.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of South Africa. Disputes shall be resolved by negotiation, then binding arbitration in Johannesburg under the Arbitration Act 42 of 1965, except for urgent injunctive relief in the High Court.

Nothing in this section deprives a consumer of the protections of ECTA Chapter VII (which apply irrespective of the chosen legal system — ECTA s 47) or of the right to approach the National Consumer Commission, the National Consumer Tribunal, a provincial consumer protection authority, or the Information Regulator under POPIA.

18. Changes to Terms

We may update these Terms with 30 days' notice via email and in-app notification. Continued use after the effective date constitutes acceptance. If you disagree, you must terminate your account before the changes take effect.

19. General

These Terms constitute the entire agreement. No waiver is continuing. You may not assign without consent; we may assign freely. If any provision is unenforceable, the rest remains valid. Headings are for convenience only.

20. Contact & Statutory Disclosures (ECTA s 43)

In compliance with section 43(1) of the Electronic Communications and Transactions Act 25 of 2002, the following information is disclosed:

• Full name and legal status: JidoQ (Pty) Ltd, a private company registered under the Companies Act 71 of 2008; registration number [CIPC registration number — to be inserted].
• Physical address for service of legal notices (domicilium citandi et executandi): available on request — JidoQ (Pty) Ltd is a CIPC-registered private company; service of legal notices is accepted at the registered office and via support@webprofile.app. The full address is provided on request or upon conclusion of any transaction.
• Telephone: [telephone number — to be inserted].
• Website and email: https://webprofile.app · support@webprofile.app
• Services offered: an online CV website builder (SaaS), including draft building tools, template-based hosted CV websites on *.webprofile.app subdomains, and downloadable PDF resumes, as described on this website.
• Full price of services: Free tier R0; Pro Monthly R5 for the first month then R30 per month; Pro Yearly R330 per year (charged in full at checkout). All amounts in ZAR; VAT where applicable is shown at checkout. No other charges apply.
• Payment methods: card and supported payment methods via the PayFast payment gateway. Payments are processed on a payment system that is sufficiently secure with reference to accepted technological standards (ECTA s 43(5)); we do not store full card details.
• Performance / delivery: the builder is available immediately upon sign-up; published sites go live on the hosted subdomain within minutes of a successful publish (subject to the fair-use publish guard of at most 1,000 publishes per month).
• Return / refund policy: set out in our Refund Policy, including the statutory cooling-off right below.
• Security and privacy arrangements: TLS encryption in transit, JWT-signed session cookies, secrets held in Workers Secrets, data stored on Cloudflare infrastructure (ISO 27001, ISO 27701, SOC 2 Type II, PCI DSS Level 1 certified). See our Privacy Policy.
• Cooling-off right (ECTA s 44): a consumer may cancel a transaction without reason and without penalty within 7 days after the date of conclusion of the agreement (for services), subject to the statutory exclusions. See the Refund Policy for how to exercise this right.
• Review before concluding (ECTA s 43(2)): before any payment you are shown a review step in the checkout where you may correct mistakes or withdraw; these Terms are accepted via an explicit checkbox before the transaction is concluded, and remain accessible via the footer links at all times.
• Alternative dispute resolution: complaints may also be lodged with the National Consumer Commission, a provincial consumer protection authority, or (for personal-information matters) the Information Regulator.
• Company documents: our CIPC registration details are recorded in the company records; a copy of these Terms is available for download on request at no cost.

Questions? Email support@webprofile.app.